Just one more time!


Ernest Hemingway is considered one of the greatest novelists of the 20th century.  He wrote For Whom the Bell Tolls, The Sun Also Rises, and The Old Man and the Sea, among other novels.  He was also the 1954 Nobel Prize winner in Literature.  Today’s quote is from Hemingway and speaks to about relationships, leadership, attitude, and perseverance.  So, it is appropriate to see what we can learn from Hemingway today:

“Before you talk, listen

Before you react, think

Before you spend, earn

Before you criticize, wait

Before you pray, forgive

Before you quit, try.”

            – Ernest Hemingway –

Hemingway lists six specific attributes that might define one a successful individual.  Let’s look at each of these:

  1. Listen – Do you really care what others are saying?  Or, are you merely preparing your next comments?
  2. Think – Many err because the act before they think.  Pausing long enough to reason is an important personal attribute.
  3. Earn – We need to earn what we get.  That means having enough patience to work for what we want.
  4. Wait – Patience to persevere is often necessary.  Waiting is a skill that few truly master.
  5. Forgive – We can’t really have peace unless we are willing to forgive ourselves or others.  Only then are we free to live as we desire.
  6. Try – Success frequently comes on the last try.  In fact, it almost always comes on the last try.  So, we must always be willing to try just one more time.

How well do you stack up to these six attributes?  Do you do well at more than one or two?  Was Hemingway speaking to you directly when he penned this?

Today, keep your chin up, your mind focused, and your attitude on making life better for someone else.  If you do, it might just be a “top ten” day.  Enjoy!



Tribute to our Veterans


Next Monday is Memorial Day in the United States. Our colleagues in other countries celebrate similar days throughout the year.  So, today we pay tribute to our veterans – those that willingly served to keep us free.  To highlight the plight of many of these veterans, we take a look at the story of Joe, a veteran of the Viet Nam war era.


Joe’s Story

I’ve known Joe for quite a long time. He is most often, these days, found sitting outside the coffee shop down the street from where I live.  Joe is unemployed, homeless, and depends upon the generosity of others for the basic needs of his life.  Joe grew up in a small town in Southern Illinois.  He was a good student, was well liked, and, according to his parents and teachers, had a bright future.  Joe was a good athlete and his favorite memories are playing baseball and basketball for his hometown high school.  Joe often thought he would go to college and become a teacher.

However, the military had other plans for Joe. He grew up when the military draft lottery was still in place.  In those days, every date all year was placed in a bin and someone from the draft board pulled out the dates one-by-one until all were pulled.  Then, for every 18 year old male in the US, a draft into military service was held, starting with the first date drawn, until enough new soldiers were entered into the military.  Typically, 18 year olds with birthdates in the top 150 or so knew they would be drafted.  Birthdates drawn above that were fairly safe in that they would not be drafted.  In 1968 when Joe turned 18, his birthdate draft number was 38.  Thus, he was drafted into the Army.

In 1968, the War in Viet Nam was still going strong. So, Joe found himself heading to the Far East on his 19th birthday.  Joe had never been beyond Missouri in his entire life, so the trip to South Viet Nam was both exciting and dreadful.  But, he served the best he could.  In his 8th month in Viet Nam, Joe was on patrol with his best friend when they stepped on a land mine along the road.  Joe’s friend Bobby died instantly.  Joe was badly damaged and required 4 surgeries to regain his ability to walk and the use of his arm.  He was honorably discharged in 1970.

Joe spent the next 40 years hopping from one job to another. He tried college for one semester, but just could not concentrate long enough to stay in class.  His war injuries kept him from many jobs that he knew he could do.  He had no significant skills, so he ended up working at whatever menial job he could find.  He became homeless in 2006.  By then, he had been hooked on drugs originally intended to alleviate his pain.  Most of his family had died or he had last track of them.  He never married.  For the last ten years, Joe ate leftover food from dumpsters, begged for coffee money, and slept wherever he could remain dry and relatively warm.

Growing up, Joe never intended to end up on the street. He had the greatest of intentions.  He was glad to serve his country, but a part of him died that day Bobby died.  He has remained a patriot all these years, but he feels he let himself and his family down because he was never quite able to fully shake the injuries – mental and physical – he incurred in Viet Nam.  He is sad that he has never met his nephews.  And, he is sadder yet that they probably would be embarrassed to even say they were related to him. 

By the way, my name is Joe and I might live just down the street from you. If you get a chance, please give me a hand.  And, please don’t think harshly of me.  I did the best I could.  I just wish I could have done more.


Joe is a veteran that sacrificed much to heed the call to serve his country. And, his story is not so unusual.  Many, perhaps most, of our veterans returned home different than they were when they left to serve.  Many never returned.

I am honored to be the son of a World War II veteran, the grandson of a World War I veteran, the uncle to a current Army Colonel, and to have several brothers-in-law that served during the Viet Nam War time. None of these men talked about their time at war much.  However, they each served proudly and with honor.  Today, my hat is off and I extend my most sincere thanks and honor to all of you that either served or had family members that served in the armed forces.  You have sacrificed much and we pay tribute to you today.  Thanks!

Please, find a veteran today and tell them thanks. We owe them our freedom and the way of life we enjoy so much.


More things I’ve learned

General 333

A colleague recently shared with me a short list of “things I’ve learned” published in the Aer Lingus Travel Magazine for May, 2016 (author unknown).  I liked the list and thought it might be helpful for others.  Following is the list and the verbiage behind each item:

  1. Start at the end – I always start each year with a clear vision of where I want the business to be by the end of the year. I work backwards from there, deciding on what needs to be done to achieve this. I share my vision with my team and seek opinions before finalizing the plan for the 12 months ahead.
  2. Don’t let complacency set in – Sometimes, when things are going well, it’s easier to sit back than initiate change. The old adage, ‘If it’s not broken, don’t fix it’ doesn’t always apply. Stimulating change to keep your business ahead of the competition is vital in the increasingly competitive environments that we operate in. I drive change through a continuous improvement ethos, which is shared by all of our employees.
  3. Practice questioning – Don’t underestimate the power of questioning. It’s amazing how much you can discover when you ask questions. It sounds like the most obvious approach to a problem; however, I’ve learned that it is truly a leadership differentiator. The more questions I ask, the more I learn about a situation, person or problem. It’s an extremely powerful approach and, when used correctly, quickly gets me to the core of an issue.
  4. Behave as you want others to – I believe that people mirror behaviors and they tend naturally to follow the behaviors they see around them. I’m extremely conscious of my own behaviors and I like to make at least one positive change each year. I encourage my team to do the same.
  5. Learn…always – Every situation presents an opportunity to learn. It’s amazing what you can glean from any situation by admitting that you don’t have all the answers. It can be quite liberating, whilst driving trust and collaboration with your team.
  6. Look forward – It’s natural to reflect on past successes but I’ve learned that looking forward and planning for future success is a much better use of my time. I spend 80 percent of my time looking at what is to be done, as opposed to what has been done. I’ve shared this thinking and way of working with mu team and I’ve seen motivation, creativity, innovation, job satisfaction, increased energy and strong engagement as outcomes.

I especially like #4… behave as you want others to. I have found that this really is true and I think you probably notice it, as well.  When around quiet, serious people, most individuals tend to take on that demeanor.  On the other hand, when around energetic, outlandish people, most tend to ramp up their energy level.  So, be careful what behavior you encourage.

Let’s have a great day… perhaps even a “top 10” day!


$4 if you argue…


My wife’s Grandpa Tucker has been gone for over 30 years now. But, I remember sitting on lawn chairs in their country yard trying to catch a breeze listening to his stories. He had a very diverse “career.” Over the years, he had worked in factories, ran a petrol (gasoline) station, did odd jobs, and farmed. In their first 25 years of marriage, they moved 26 times. Then, they never moved again for the next 30. Every time we visited, he seemed to tell the same stories. That tends to happen as you age… you forget what you’ve already shared. Yet, the stories were always fun and we enjoyed hearing them. We often wish that somehow we had taped them to watch them again with our own children and grandchildren. Anyway, this is one of those stories that he said was true:

Back in their early years of marriage (probably in the 1920’s), the Tuckers were working in northern Illinois. They had decided to move back home to southern Illinois and packed up the truck and headed south on the main highway. In those days, not all highways were paved. In fact, they were little more than a pathway across the prairie. On the way south, they encountered a tremendous thunderstorm. The rain was torrential. Somewhere along the way, there was a low spot in the roadway. The rain had turned that into a mud pit. The mud was so bad that the cars and trucks of the day could not get through. But, an industrious farmer that lived nearby had brought his team of horses to the pit to pull vehicles through to the other side. The Tuckers were waiting their turn behind another car and witnessed that car’s interaction with the farmer. The farmer said to the driver, “I’ll pull you through, but it will cost you $4.” The man said, “You’re kidding! You’re charging $4 to pull me through? That’s robbery! You’d think that out of kindness, you’d pull me through.” This went on for a few minutes before the man handed over $4 and the farmer and team pulled them through.

When Grandpa Tucker came up to the pit, he had already retrieved his $4. He reached out to hand it to the farmer. The farmer said, “No, Sir, for you it is $3.” Grandpa Tucker said, “Only $3? I thought you charged that last car $4.” The farmer replied, “Yes, I did. My price is $4 if you argue, but only $3 if you don’t. So, you get the no-argument discount.” He pulled them through and they continue their journey south.

So, what does this story teach us? I think there are a few good points for us in either our business or personal lives:

1. Not every day is sunny. Sometimes, we just have to trudge through the mud and make the best of what comes your way. Diligence and persistence are words that come to mind.

2. When it’s your team of horses, you set the price. We can’t always have it our way. Often, we are at a disadvantage in a situation and our best approach might be to just deal with it and make the best of the situation.

3. Courtesy and kindness frequently pay dividends. When you treat someone with kindness, their natural tendency, especially when they work in a stressful position, is to give you the benefit of the doubt. I’ve heard that treating airline employees with kindness can often make rebooking cancelled flights easier, for example. As we have said often on The Porch, “There is never a time or situation when kindness is not an appropriate behavior.”

Finally, if there are wonderful family stories in your family, take the time to retell them or, better yet, write them down. You may be the only way these are retained for future generations.

Thanks and have a tremendous day!

One in a row


There is a song by the classic C&W singer and song-writer Willie Nelson with the title, “One in a row.”  Interesting use of a contradiction.  Yet, we often base our decisions, impressions, and make assumptions based on a single data point.  Here are a few examples:

  1. Did you know that 70% of interviewers make up their minds on a candidate within the first 15 minutes of the interview (according to Entrepreneur Magazine)?  And of those, 5% made up their mind in the first minute!  Yes, it is clear that that first impression, whether or not it is fair or accurate, is hugely important.
  2. We have all probably been in a situation in which trial-after-trial failed, but, when you finally obtained a successful or passing result, someone immediately declared, ‘It works!’”  We tend to agree with or accept that result that meets our desired outcome regardless of whether the data really support our conclusion.  That is why objectivity is so important in making important decisions.  One way I apply this is to ask someone else, not necessarily close to the problem, “Here is what I am thinking on this… Am I missing something?”  Getting the opinion of someone else or additional objective data can help ensure you are on the right track.
  3. Have you heard of the “Dufus Syndrome”?  This is a conclusion about an individual you reach based on a single event or action.  Though that individual may perform like a rock star 1000 times since that event, he/she is still know as that person!  Somehow, we need to be able to refresh our viewpoints and use recent, objective data when viewing the contributions of individuals.  The same can be true for good impressions.  I have seen many times that once you conclude an individual is an “exceeding expectations” type of person, nothing in the future will change that.  They could sleep away the rest of their career and still be known as a superstar.  We must be objective!
  4. Can we trust someone that is faithful one time in a row?  You’ve heard the saying, “Fool me once, shame on you.  Fool me twice, shame on me.”  Trust cannot be easily regained once lost.  However, over time, one step at a time, it can be restored.  We must be willing to forgive that person, though, that has proven they can be trusted.

One in a row… What can we learn from Willie today that will help us tomorrow?  Have a brilliant day!


Our capacity for good


Water is amazing!  It sustains life.  It provides energy that can move mountains.  It cools, heats, refreshes, and cleans.  It is the universal solvent.  It has truly unlimited capacity for good.  However, when uncontrolled, it also has unlimited power for damage.  We have all seen stories in the news about floods and the power of flowing water.  I have heard several stories lately of damage done when water found its way into basements.  Water even has power when unseen through the use of hydraulics.  In short, water is wonderful, but it can be scary.  It is beautiful, yet its presence can bring about dread and fear.

Each of us has that same power within us.  We can sustain life, provide energy, refresh, and we have unlimited capacity for good.  We can make a difference by what we do, what we say, or by how we treat others.  Yet, we each also have the capacity for harm.  We can damage others by what we do or what we say.  We can hurt others outwardly or in hidden ways.  We have unlimited power ready for good or bad.  When uncontrolled, we can bring about harm, fear, or dread.  But, when we exhibit self-control, we can change the life of another quicker than you can take a breath.

We are all like water… capable of good or capable of bad.  It all depends upon whether we live within the boundaries designed for good, or whether we operate without regard for those boundaries.  How we live determines to a very large extend whether we produce good or bad results.  We each have the capacity for both.  Which do you choose?

Have a great and productive day!


Tribute to great leaders


This is the fourth of our Friday Tributes.  Previously, we have paid tribute to friends, Mothers, and our plant-based employees.  Today, we highlight attributes of great leaders and thank those that are currently or have in the past contributed to our careers.

Everyone has an opinion as to what constitutes a great leader.  Some talk about the results they attain.  Others talk about how they achieve these results.  Still others talk about what they say or how they say it.  Below are a few of the key attributes of great leaders that I have observed over the course of my 38 years in industry:

  1. Great leaders have a strong sense of service to others – Many believe that being a leader means others serve you.  The opposite is actually the true.  When you are put into a leadership position, it becomes imperative that you serve those you direct.  When you serve others, you promote greater collaboration and participation.  When you demonstrate that you will serve others, they become motivated to ensure the success of the team.  Leaders that serve others, create teams that serve each other.
  2. Others willingly follow great leaders – Great leaders have great followers.  Everyone wants to work with and for a great leader.  When you know that you will be treated with respect, be motivated, and that your contributions are valued, you naturally want to follow such an individual.
  3. Great leaders are trusted – A great leader has credibility… has integrity… is trusted by others.  A great leader is known as one that will always do the right thing in the right way.
  4. Great leaders ensure that everyone knows the objective and gets everyone involved – There is never ambiguity around the mission (or goal or objective) when led by a great leader.  Being a great leader means you rally the team around a common target.  And, a great leader encourages the participation of all team members.  No one sits on the sideline when influenced by a great leader.
  5. A great leader always treats others with respect – Being respected is critical for an individual to be “all in.”  A great leader treats others the way he/she would want to be treated in every circumstance.
  6. Great leaders make those around them better – A great leader makes you a better person, a better teammate, and a better performer.  A great leader derives more from the team than could typically be expected by an average or good leaders.
  7. A great leader always give credit to those that do the work – A great leader will never take the credit for the good work of the team.  Ensuring that others receive the appropriate recognition inspires higher enthusiasm and effort from team members.
  8. Great leaders encourage others to do more than they thought possible – A great leader inspires us to achieve more than we would have otherwise.  A good leader gets good performance from team members.  But, a great leader inspires world-class performance.
  9. A great leader rarely talks about their own contributions – When you speak to a great leader, you walk away learning more about yourself than you learn from the leader.
  10. Everyone wants to work with or for a great leader – When you encounter that once-a-decade great leader, you naturally want to work with or for that individual.  Conversely, no one wants to work with or for a leader that is uninspiring, steals credit, or that cannot be trusted.
  11. You tend to smile when you think of great leaders from your past – Enough said!  I quickly and easily smile thinking of those great leaders of my past.  Why do you think that is so?
  12. A great leader is genuine, transparent and not prone to “spin” news to you – A great leader freely exhibits a vulnerability or “real” persona that simply makes you want to follow that kind of person.  You can depend on a great leader to give you the truth, all the time.
  13. Great leaders produce more great leaders – One of the sure indicators of a great leader is to count the great leaders they have influenced.  You cannot consider yourself a great leader if you have never produced another.
  14. A great leader will take a chance on you and give you the opportunity to stretch and grow – Most successful leaders can look back to the day that someone gave them a chance.  Perhaps, that chance was an unreasonable risk, given your experience at the time.  A great leader will go out on a limb to support a capable individual.  And, a great leader knows that people sometimes make mistakes.  When they do, such a leader uses it as a teaching moment, not one to degrade another.
  15. Great leaders have high expectations, inspire hard work, but make the workplace fun – It is often said of Vince Lombardi, Hall-of-Fame Coach of the Green Bay Packers football team, “He was tough, but his players would run through a brick wall for him, if he asked them to.”  Great leaders have high expectations.  And, they exhibit a sense of humor that makes others comfortable and the time around each other enjoyable.
  16. A great leader genuinely is interested in your career and willingly teaches those willing to learn – A great leader willingly passes along his/her own best practices.  They understand that for you to grow, they must take a personal interest and actively participate in your own learning.
  17. A great leader respects you, your time, and a balanced life – A great leader will not waste your time or your effort and believes you contribute more when your life and work are in proper balance.  A great leader respects your time off work and understands that “first things come first.”
  18. Great leaders will never expect individuals to do something they would not personally do – Great leaders lead by example.  They will never ask more of you than they are willing to give.  Often, a great leader to demonstrate early this concept by jumping in and doing the job no one else wants to do.  When this happens, the team members know that his/her walk is genuine.
  19. A great leader always walks the talk – A great leader does what he/she will say.  They listen well and their actions align with their spoken philosophy.
  20. Great leaders get great results due to the effort of others – Great results are usually the output of great leaders.  They understand what creates value and instill that in teammates.

When you think of a great leader from your past, who comes to mind?  Have you thanked that individual for advancing your own career or for showing you what it takes to be a great leader yourself?  Have you molded your own style to match what you saw in him/her?  Are you a better person for having worked with this great leader?

I can think of very good leaders in each of the seven companies for whom I have worked.  But, the number of great leaders is small in my experience.  A great leader may only come along every decade or so in your career.  So, when you encounter one of these rare individuals, cherish the time and learn everything you can from them.  Life is better because you encounter them.  They make your work more fulfilling, your contributions more valuable, and your life more complete.  In my 38 years in industry, the number of great leaders I have experienced is probably less than ten.  Certainly, I have worked with dozens or hundreds of good leaders, but great leaders come rarely and I have learned much from each of them.

Forward this tribute to a leader in your past that made a significant impact on you.  Tell them why you sent it and thank them for making a difference to you.  It will make their day.  And, to all the rest of us, let’s continue striving to be better leaders.  Let’s work to make a difference to our teammates.  The 20 attributes of great leaders highlighted above can serve as a great checklist as you refine and sharpen your own skills.

Thanks to each of you for make life better for all of us.  Have an awesome day!  It truly could be one of our best yet!



Safety begins at home


Several items to share today relating to safety:

  1. Children in Hot Cars – I just saw again this week a story of a parent that accidently left a two-year old child buckled in a car seat thinking the child had been dropped off at the day care center.  The parent inadvertently left the child in the car all day thinking the normal routine stop at the day care had occurred.  Sadly, the child died and life changed forever for these parents.  Nothing breaks my heart more that hearing of parents losing a child.  For you parents or grandparents that routinely have children in the car with you, please establish a system that requires that you verify that you cannot possibly leave a child in the car.  Setting a reminder on your dashboard, or using a mirror, or some other positive technique to verify that there is no child left behind might prevent a similar tragedy in your family.
  2. Push-button Car Starters – There have been a number of articles warning lately about the push-button starters on many newer cars.  There have been numerous examples where the driver was distracted and forgot to turn off the car in the garage and individuals in the home died from carbon monoxide poisoning.  I have also heard examples of individuals inadvertently leaving their cars on all day at work.  It can happen!  So, once again, establish a normal routine that requires that you verify that the car is off before exiting.  Establishing a system that requires positive verification is considered a “best practice.”
  3. Eye Protection at Home – We all know that eye protection is required in the workplace when performing risky activities.  But, how many of you routinely use eye protection at home when doing equally risky tasks?  I have a good friend that lost an eye while mowing his lawn.  He hit a rock that bounced off a tree back and hit his eyeball.  He had several surgeries, but lost sight in the eye.  He now struggles to do many of the tasks he formerly did routinely, such as play golf, drive at night, and read.  Honestly, mowing or weed trimming at home without eye protection is not worth it.
  4. Skin Protection – Well, it is summertime again.  So, it is time to get back into the routine of using sun screen and/or wearing a hat outside in the sun.  Take it from me… protecting your skin is worth it.  My wife and I now have annual check-ups from a dermatologist to detect and remove suspicious skin lesions.  Each of us has had to have items removed or treated.  Start early protecting your skin!


Please be safe at work and at home!  Have a fabulous day!

The Court of Common Sense


A good friend and I used to talk about the need for common sense in our world today. We even decided to create the “Court of Common Sense” whereby individuals with disagreements could outline their concerns, pay a small fee, then allow us to make the final, binding decision. We still believe this would avoid much of the expense and concern with living in our modern world. Just think… the Court of Common Sense could arbitrate many issues currently consuming our court system, it would eliminate some needless disagreements between neighbors, and end much of the drama that we read about in the news every day. Our thought was and continues to be that if everyone would agree to simply live by “common sense”, the world would be a simpler and happier place.

Just what is common sense? Leonardo da Vinci described it this way:

“Common sense is that which judges the things given to it by other senses.” – Leonardo da Vinci

Common sense can also be defined as the conclusion drawn by reasonable people viewing the available objective data at their disposal. Or, in plain English, it is simply the right thing to do based on what we now know. Why did common sense become so rare or complex? Maybe it started because everything must now be viewed in our litigious society through the eyes of a potential lawsuit. For example, a lawn mower company was once sued because the instructions for use did not explicitly say, “Do not attempt to pick up the lawnmower and use it as a hedge trimmer.” If an item like this was brought before the Court of Common Sense, the suing individual would be thrown out of court during the first minute of arguments. Lack of instructions do not excuse stupidity!

Common sense to us can often mean that we pause, step back, and ask, “What are we really trying to solve? Do I have enough information right now to tell me the answer or at least send me in the right direction?” Or, more plainly, “What is the non-stupid answer to that question?” In short, the best answer is often the most simple, least complex one.

So, the challenge for us today is to ask the question, “What would the Court of Common Sense say?” If the answer comes quickly and obviously, you usually have the answer needed.

Have an awesome one!

Tribute to Manufacturing Plant-based employees


This is the third in our series of Friday Tributes.  Earlier, we paid tribute to friends and mothers.  Today, we want to recognize and thank our colleagues that work in manufacturing plants.  Perhaps I have a slight bias, but I think the challenges of working in a manufacturing facility are unique and deserve special recognition.  I often say, “Unless you have worked in a manufacturing plant, you simply cannot understand what it takes day-in and day-out to serve our customers with the right products at the right time.”  Certainly, the same could be said of our corporate- or field-based colleagues, but today we give a tip of the hat to those of you in our manufacturing plants.

What is so special about working in a manufacturing plant?  I’m glad you asked that question… let’s look at a few of the reasons.  A plant-based employee:

  1. Often, cannot make plans for the weekend until it arrives.  It is often difficult knowing if you will have the weekend off until you know how well the line has run that week.  Thus, planning personal or family events is often very challenging.
  2. Everything depends on production volume.  When volume is up, the plant runs more efficiently, you can afford needed enhancements, and job security is strong.  When volume is down, you are always concerned about whether it is a trend or temporary decline.
  3. Work conditions are often difficult.  Some plant areas are not air-conditioned or they are cold in winter.  In some areas, you are constantly dealing with crowding, dust, fumes, or fatigue.  Plant work is hard work!
  4. The need for decisions is fast-paced.  In a plant, you often must make split second decisions that could impact product, service, or quality.  Some individuals in plants must make dozens of these decisions every day… and, they need to be right decisions.
  5. Most plant functions are audited constantly.  Plant employees understand that every document they sign, every entry they make, and every comment recorded is open to review and scrutiny.  The pressure of this constant oversight adds to the stress of a plant-based position.
  6. Plant-based employees are constantly asked to work more efficiently, faster, and with less cost.  The challenge of ever-increasing requirements is often a heavy burden for plant-based employees.
  7. Plant colleagues often are not fully recognized for the great work they consistently perform.  Some of our plants are remote and it is difficult for senior management personnel to personally see their good work and the way they respond to challenges.  Their great work often goes unseen by those outside the plant.

Despite these challenges, plant positions are among the most enjoyable I have had in my career.  There is a comradery and teamwork at a plant that is hard to match in any other setting.  You tend to rely on your each other more simply because it is essential in such a fast-paced environment.  I can say this without hesitation, plant jobs are the hardest, but, possibly, among the most satisfying jobs in any company.

Anyway, to all of you that are plant-based employees; this one is for you!  Thanks for all you do and have one of those very best days yet!